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Condizioni Generali

Procedure

The delivery of our items is carried out by reliable logistics partners. Our goal is to make shipping your order convenient and smooth. Our products are delivered by Swiss post within 3 working days.

Delivery address

The order will be delivered to the address indicated by you. This may be different than billing, so you can receive your order at another address.

Delivery times

Free shipping for Switzerland.
Our delivery times for products in stock is a maximum of 72 hours after payment.

Withdrawal

It is possible to collect the products directly at the Bellinzona shop. We guarantee the collection of products purchased online that are already in stock.

Returns

Products purchased online can be returned within 7 days, the product must be in perfect condition: never used or washed and complete with label and tag. WinOfficial avails itself of the right to verify these conditions to proceed with the replacement or return. The return shipment is charged to the customer. The refund will be made by crediting the credit card used or by bank transfer.
In case of purchase of items on sale or in promo with discounts, it will not be possible to make returns or exchanges.

Registered Office

Distance360 Sagl
Address: Viale Stazione 16, Bellinzona
Phone: +41 79 412 00 22
E-mail: info @ winofficial .com



Questions

Please let us know if you have any questions or special requests regarding the delivery of your order. Contact us by e-mail or telephone to our Customer Service active from Monday to Friday from 9:30 to 17:00.

Telephone: +41 (0) 79 412 00 22 < span>
E-mail: info@winofficial.c h